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So far she is comfortable with everything and we are happy to know she is no longer totally alone.
After initially not trading emails and calls I called the number on an email I received today and got a salesman (Mike) in Philly who was great to work with. We just received our equipment and got it activated today. When I called to activate the phone assistance was extremely polite and helpful.
Each time we did a "test" of the pendent and wrist band and base unit, the person who responded to the call was extremely polite.
Warm Line volunteers assist callers with their thoughts and feelings by providing support and encouragement.
However, Fall Alert devices have accelerometers in them, which recognize when a fall has taken place & automatically call for help, even if the medical alert button has not been pressed. However, when we asked Medical Guardian about how frequently they made the claim that "90% of seniors experience 1 or fewer false alarms per month." Medical Guardian is this year's top all around pick for best medical alerts when factoring in price & service quality relative to consumer value.Your representative was very courteous and well informed in helping me make my decision to go with your company as my medical alert system.Our concern was that we live 600 miles away from our 95 year old mother and would not be able to help her set it up.There was no reason to worry, as she followed the instructions and easily got the system set up.Their hardware is well manufactured & their service is exceptional at a competitive price.
What's Included with Medical Guardian: Wirelessly connects via AT&T Cellular Network (no landline req.) 350 ft2 button-to-base station range Two-way communication available through base station Portable base station that can travel with the user wherever they go GPS-enabled with exact location tracking capabilities 24-hour fully charged battery life Wirelessly connects via AT&T Cellular Network (no landline req.) Unlimited range Wearable two-way communication Water-resistant GPS-enabled with exact location tracking capabilities 36-hour fully charged battery life Automatic Fall Detection capabilities available (as an add-on) Learn more Available 7 days a week, Medical Guardian’s Client Services department is available to help maintain and update client accounts, and help with everything from billing to device activation, and troubleshooting.